Terms of Service

Makerflow is operated by Karim Mortabit, 66 Avenue des Champs-Élysées, 75008 Paris, France. Throughout this document "we" and "us" mean that operator, and "you" means the person using the service.

Using Makerflow means accepting these terms. If you do not accept them, do not use it — and if you have already paid, write to karim@creativeapps.studio and we will refund you.

Makerflow is a time tracker for one person. You create projects, plan hours against them, log the hours you actually worked, and look at the difference.

It is deliberately single-player. There are no teams, no shared workspaces and no way to invite anyone into your account, so nothing you write here is visible to another user.

You sign in with an email address and a password, or with a Google account. One person, one account: the service is not licensed for sharing a login between several people.

You are responsible for keeping your password to yourself, and for everything done through your account. Tell us promptly if you think someone else has access to it.

You must be old enough to enter into a contract where you live — sixteen at the very least, and eighteen in most places.

The free plan is free indefinitely, not a trial that expires. It runs unlimited time tracking, the Day and Week views, and up to two active projects at a time.

Pro costs €8 per month or €80 per year, in both cases before any VAT or sales tax that applies where you live, which is added at checkout. It lifts the project limit, adds the Month view, and lets you export your logged hours as a CSV file.

Pro begins with a seven-day free trial. A card is required to start it and nothing is charged during it. If no valid payment method is on file when the trial ends, the subscription simply stops rather than becoming an unpaid debt.

Prices can change, but never silently and never mid-term: we will tell you by email at least thirty days beforehand, and the new price applies from your next renewal, so you can cancel first if you would rather not pay it.

Payments are handled by Stripe. Card details are entered on Stripe's own pages and never reach Makerflow — we hold no card number, expiry date or security code at any point.

Stripe acts as merchant of record for these transactions, which means Stripe is the seller on your receipt, collects the tax, and remits it to the relevant authority. Stripe's own terms apply to the payment itself.

Subscriptions renew automatically at the end of each period until cancelled.

Cancel whenever you like, from the billing portal linked in your settings. There is no retention flow, no phone call and no notice period.

Cancelling stops the next renewal. Your Pro features stay on until the end of the period you have already paid for, and after that the account reverts to the free plan rather than closing — everything you have logged remains yours and remains readable.

We do not charge for partial periods, and we do not automatically refund them either. If something went wrong — a renewal you did not expect, a feature that did not work — write to us and we will sort it out fairly.

If you are a consumer in the EU or UK you have fourteen days to withdraw from a distance contract. Asking us to start the service immediately, which is what subscribing does, means that right ends once the service has been fully performed. The seven-day free trial exists so you rarely need to rely on any of this.

Use Makerflow for anything unlawful, or to store content you have no right to store.

• Resell, sublicense or rent access to the service.
• Share one account between multiple people.
• Attempt to break, overload or circumvent the plan limits or the authentication.
• Scrape the service, or automate it in a way that degrades it for anybody else.

We may suspend or close an account that does these things. Where the circumstances allow it, we will warn you first and give you a chance to export your data.

The projects, tasks, notes and hours you enter are yours. We claim no ownership of them and we do not use them to train anything, sell them, or show them to anyone.

You can export your logged hours as a CSV file from the settings page. Ask us and we will send you everything else we hold about you.

The software itself, its design and its name remain ours.

Makerflow is run by one person. It is not sold with an uptime guarantee, and there will occasionally be maintenance and outages.

We keep backups, but you should treat the CSV export as your own copy of anything you cannot afford to lose.

If the service is ever discontinued, we will give at least sixty days' notice by email and keep the export working for the whole of that period.

The service is provided as it is. To the extent the law allows, we exclude implied warranties and are not liable for indirect or consequential loss, including lost profits, lost business or lost data.

Where liability cannot be excluded, it is capped at what you paid us in the twelve months before the claim.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited — and if you are a consumer, your statutory rights are untouched by any of this.

These terms may change as the product does. Material changes are announced by email to the address on your account, at least thirty days ahead, and continuing to use Makerflow after they take effect is how you accept them.

They are governed by the law of France, and disputes go to the courts there. If you are a consumer, you keep the protection of the mandatory law of the country you live in, and you may bring a claim in your own local courts.

Questions about any of this go to karim@creativeapps.studio.